CARM: What all importers need to know about CARM

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Timing is everything with your international trading partners

Time ZonesRemember to take into account time zones when you are communicating with your international trading partners.  Anyone working in Europe is generally 5-6 hours ahead, so start your day by speaking with them. 

Use the mid-day to communicate with trading partners in your time zone and reserve the end of the day for business contacts on the West Coast of North America (who are three hours ahead) or correspondence to contacts in Asia or Europe, who will see it first thing when they start their work day.

Quick Tip #36
Report Lost and Damaged Cargo to your Forwarder, Carrier and Insurer as soon as possible

Any loss or damage to cargo should be reported immediately to the company or the company’s nearest settling agent.

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