CARM: What all importers need to know about CARM

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Route Article

Issue instructions in writing

Always put your requirements in writing to avoid misunderstandings.  What is completely obvious to you may be seen much differently by another person.  Don’t assume your suppliers and/or logistics service providers know what you are thinking (e.g. “Of course I wanted that to go by airfreight… it’s our year end!”).

Eliminate the possibility of errors by clearly communicating your instructions in writing and then having a record in the event things do go wrong.

Quick Tip #42
Carefully inspect all freight to identify deficiencies in packaging

Problems that seem small at the time of loading can get much worse in transit, sometimes resulting in damage to the entire load.

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