CARM (CBSA Assessment and Revenue Management) is mandatory May 13, 2024 and ALL importers must register in the CARM Client Portal – otherwise you will not be able to import goods into Canada.
CBSA is implementing a cut-over period (from the old system to the new system) effective April 25, 2024. During this transition period, members of the trade community will not be able to conduct accounting functions, access their accounts, or register in the CARM Client Portal.
As a result, importers who have not registered in the CARM Client Portal by April 25, 2024 will not be able to import goods into Canada!
From the Canada Border Services Agency (CBSA), “CARM is here now. Before May 2024, importers and other trade chain partners need to register and adapt their systems and business practices. Getting aligned with CARM now will help you avoid interruptions and delays later.”
Visit Universal Logistics’ website to learn more about CARM and to watch videos to help walk you through the CARM registration process.
For access to the CBSA CARM Client Portal Click Here.
We are also ready to assist you with this registration process and happy to answer any questions you may have. Simply reach out to your Client Care representative or contact Mark Glionna, Vice President – Client Relations & Business Development.
All importers must realize the magnitude of this CBSA initiative and the impact it will have on them. You may not be aware, but importers who do not register for the CARM Client Portal will face significant delays at the border once Release 2 comes into effect.
FREE CBSA Webinars – CARM Client Portal Onboarding
The CBSA’s Assessment and Revenue Management (CARM) team is hosting free CARM webinars – tailored specifically for Importers – and focusing on 3 topics; Registering your small or medium business on the CARM client portal, Registering on the CARM client portal for non-resident importers and What you Need to know for Release 2.
Registration is required for these webinars. Please register using the links below:
Registering your small or medium business on the CARM client portal
A new webinar dedicated to helping small and medium businesses understand how CARM may affect them while guiding them through the steps required to register on the portal.
| Date | Time | Registration Link | |
| English | Tuesday, March 19, 2024 | 1:00 pm – 2:00 pm EST | Register |
| French | Tuesday, March 19, 2024 | 3:00 pm – 4:00 pm EST | Register |
What you need to know for Release 2
A webinar that will help you understand and prepare for Release 2.
| Date | Time | Registration Link | |
| English | Tuesday, March 26, 2024 | 1:00 pm – 2:30 pm EST | Register |
| French | Tuesday, March 26, 2024 | 3:00 pm – 4:30 pm EST | Register |
