FAQ
Questions often asked by importers and exporters
You have questions about freight, customs brokerage and distribution services. We have answers.
The NAFTA Certificate of Origin is a certificate attesting to the fact that the goods contained therein are originating for purposes of the North American Free Trade Agreement for preferential treatment in Canada, USA and Mexico.
The NAFTA Certificate of Origin is only for goods that originate (are manufactured) in Canada, USA or Mexico. Goods that originate in a country other than those (Canada, USA, Mexico) cannot be listed on the Certificate.
Universal Logistics provides a full transportation service. Whether you need LTL truck freight or a full load international ocean freight, Universal Logistics can move your freight on time and on budget.
Generally speaking, a Canada Customs Invoice, Commercial Invoice, Packing Slip and Bill of Lading are required. However, depending on the nature of the goods and the country of origin, additional documents may be necessary.
No, to avoid shipment delays an account should be set up with our logistics company well in advance of shipment arrival. There are documents that will require your original signature to authorize Universal Logistics to act on your behalf with Canada Customs.
If your current/previous broker was incorrectly classifying your products, you may be entitled to a lower duty rate. However, duty rates are not a negotiable commodity, and if the shipment is classified correctly, the same rate of duty will apply to all brokers and importers.
Through electronic release, our Head Office can make all necessary clearance arrangements without a physical presence at the port of release. If representation is required in any way, our sub-agent broker (part of a well-established network of reliable partners across Canada) will ensure a seamless and efficient process.
