Universal Logistics played “host” this year, as the Premier Cargo Alliance (PCA) annual freight forwarder conference was held in Canada. As the Gold Sponsor, we welcomed all PCA members from around the world to Quebec, La Belle Province, and the historic city of Montreal.
Universal was represented by Debbie McGuire, Director – Freight Solutions; Cathy Fong, Director – Freight Pricing along with Mark and Paul Glionna from the Executive team. Meeting regularly with our global freight forwarding partners enables us to build strong relationships which are invaluable in this industry.
During the 3-day conference, we had the opportunity to meet with agents representing over 25 countries, some of which we have worked with for many years, and others who are new to the alliance.
Paul Glionna took part in a 6 person panel comprised of agents from Germany, Vietnam, Mexico, UK and Canada, who shared their insights and expertise on achieving agility and resilience in logistics. One topic discussed by the panel was the challenge of a new hybrid work environment after COVID. Hybrid work appears to be the norm in North America, which is not necessarily the case in other countries. The main issue with the new hybrid work environment is that many forwarders are struggling to administer a clear plan and structure. “We were able to implement a fair and scheduled process to ensure that there is no disruption to our clients, while providing our employees the advantage of participating in a hybrid work environment”, says Paul Glionna.
If you are shipping internationally and looking for ocean or air freight options and pricing, please contact Cathy Fong, Director – Freight Pricing.
